You have 14 days to return any product.
The shipping costs generated by the return, will be deducted from the total amount to be returned.
Recommendations before buying:
- Review all product specifications.
- Check all the images in the product sheet.
- Check the product's measurement data.
- Measure the area where you plan to use the furniture.
- If you need further assistance, contact the customer service department before placing an order.
Invoices may take 24 / 48 hours to appear in your customer account.
If you need the invoice you can contact our customer service department directly with your order number.
Our entire catalog is designed in Europe and manufactured in different parts of Asia.
In order to pass the strict quality controls that are made to the furniture when crossing any border, all our products are certified with quality control documentation.
All furniture is certified to enter the European Union with the quality control certificate, so all can support more than 120kg
The shipping company will contact you with the corresponding shipping information.
Whenever your order changes delivery status, we will notify you via email.
If you need additional information, you can contact us directly through the chat on the site.
All furniture in the catalog is covered by a 2-year warranty from the date of receipt.
We have special rates for professionals.
We will need you to provide us with your company information in order to generate the professional account within our store.
To provide the information, you must send it through the following link:
We only ship to customs managed countries via email.
If you wish to ship to any customs managed country, we will need you to send us all the products you are interested in and the delivery address and the sales team will provide you with a customized quotation.
The transport service contracted during the purchase process, is the door to door service, the carrier will deliver the goods at street level.
If you want to hire a floor delivery service, you should contact the customer service team with the delivery address and the products you would like to receive at your home, the team will provide you with the extra cost of this type of delivery.
Part of our catalog comes assembled, but part must be assembled by the customer.
All furniture contains instructions and tools for assembly.
If needed, our customer service team can assist you during assembly.